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FDA DISCLOSURE: The statements regarding these products have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease, consult your health physician before use. The Federal Food, Drug and Cosmetic Act requires placement of this notice.
When you purchase from our online store, you give us some personal information like your name, address, and email address during the process. When you browse our store, our system automatically registers your Internet protocol (IP) address so we can learn how our customers’ operating systems and browsers interact with our site. As far as emails go, we will only send you marketing emails about new products, sales, etc., with your permission.
When you input your personal information during the checkout process (name, address, credit card info), we imply that you are giving us consent to collect that info for the purpose of the business transaction only. If we ever ask for personal information for another reason besides a business transaction (like for marketing emails), we will ask you directly for expressed consent and give you an option to say no.
If you decide you want to withdraw your consent for us to contact you or collect your info, you can contact us at [email protected]
We may disclose your information to a third party if we are required by law, or you violate our Terms of Service.
Our site is hosted on a shared server run with WooCommerce shopping cart. WooCommerce stores some of your data in its databases and on the WooCommerce application itself. This data is on a secure server that is protected by a firewall.
Payment:
If you complete your transaction through a direct payment gateway (meaning through our site), then WooCommerce will store your credit card information. Not to worry though, this info is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your transaction data is not stored forever, only for as long as it is necessary to complete the purchase. After the purchase is complete, the system deletes your data. All direct payment gateways follow the standards set by PCI-DSS. The PCI-DSS was established by the PCI Security Standards Council, an organization developed by the efforts of Visa, American Express, Mastercard, and Discover. These rules ensure your credit card information is handled securely by our store and service providers.
Any third party service we use will only collect, store, and use your data to the extent that is necessary to do their jobs. Certain third parties, like direct payment gateways, have their own policies about the kind of information we are to provide to them. We recommend reviewing the privacy policies of these services so you can understand how they store and use your data.
It is crucial to remember that some of these parties may have operations or facilities in separate jurisdictions from you or us. So, if you proceed with a transaction that uses the services of these third parties, your data may be subject to the laws of that particular jurisdiction.
For example, if you live in Mexico and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction will be subject to United States legislation, including the Patriot Act.
When you leave our store’s website or are redirected to a third party website or application, this site’s Privacy Policy or Terms of Service applies.
Links:
When you click on links on our site, they may take you to another website. We are not responsible for the privacy practices of these other websites, and we encourage you to read their privacy statements.
We take great precautions and adhere to the best industry standards to protect your personal information. When you provide us with your credit card information, it is encrypted with secure socket layer technology (SSL) and stored with AES-256 encryption. No exchange of information over the Internet is 100% secure, but we do our absolute best to make sure your data is safe by following all PCI-DSS requirements and implementing additional industry protective measures.
Our site uses cookies to record certain kinds of data like session length, items in your cart, and the number of times you visit. You can choose to opt-out of cookies at your own will.
By using our site, you are saying that you are at least the age of the majority in your state or providence of living. You also have given us your consent to allow any minors in your care to use this site.
We reserve the right to alter this privacy policy at any time. Changes take effect immediately upon their publishing to the site. If we make changes to the policy, we will notify you that it has been updated so you can review the changes and learn what information we collect, when, why, and how we store and use it. If our store ever comes under the management of a new company (through acquiring or merging), your information may be transferred to the new owners so they can continue to serve you.
If you want to access, change, or delete any information we have about you, file a complaint, ask a question, or need more information, please visit our Contact page. You can also write to us at [email protected]
Effective date: Mar 3, 2024
Last updated: Mar 3, 2024
Agreement between User and www.candycloudcbd.com
Welcome to the Candy Cloud CBD website. The use of www.candycloudcbd.com is provided to you subject to your compliance with all applicable terms, conditions, and notices (collectively, “Terms”). By using www.candycloudcbd.com, you signify that you accept all of these Terms. Please take the time to thoroughly read these terms, and keep a copy of them for your records.
You must abide by Candy Cloud CBD’s policies when using www.candycloudcbd.com. Please read our Privacy Policy, which also regulates the Site and lets visitors know how we gather and utilize their personal information.
Emails sent to Candy Cloud CBD or visits to www.candycloudcbd.com are considered electronic communications. You agree that all agreements, notices, disclosures, and other communications that we give to you electronically, through email, and on the Site, fulfill any legal need that such communications be in writing. You also consent to receiving electronic communications from us.
Your statement
If you use this site, you are in charge of keeping your password and account information private, preventing unauthorized access to your computer, and agree to take responsibility for all activities that take place under your account or password. Your account cannot be transferred, assigned, or otherwise changed to another person or organization. You agree that if your account is stolen or misused, Candy Cloud CBD is not liable for any unauthorized access to your account by third parties. In our sole discretion, Candy Cloud CBD and its affiliates reserve the right to refuse or cancel service, close accounts, or remove or edit content.
Online or offline, Candy Cloud CBD never purposefully collects personal data from children under the age of thirteen. You can only access www.candycloudcbd.com if your parent or legal guardian gives you permission if you’re under the age of 18.
For any products purchased within the last 30 days, Candy Cloud CBD provides complete returns. Any refund requests submitted more than 30 days after the original purchase date are not eligible. If you have any questions, please email us at [email protected].
There may be links to other websites (“Linked Sites”) on www.candycloudcbd.com. The Linked Sites are not under Candy Cloud CBD’s control, and Candy Cloud CBD is not liable for their contents, including any links contained within them, changes to them, or updates to them. You are merely receiving these links from Candy Cloud CBD as a convenience, and Candy Cloud CBD disclaims any endorsement or affiliation with the site’s proprietors.
Some of the services made available through www.candycloudcbd.com are provided by external websites and businesses. By utilizing any product, service, or functionality coming from the www.candycloudcbd.com domain, you hereby acknowledge and consent that Candy Cloud CBD may share such information and data with any third party with whom it has a business relationship in order to deliver the desired product, service, or functionality on behalf of users and clients of www.candycloudcbd.com.
No unauthorized or forbidden use, or intellectual property
For as long as you completely abide by these terms of use, you are given a non-exclusive, non-transferable, revocable permission to access and use www.candycloudcbd.com. You promise to Candy Cloud CBD that you will not use the Site for any purposes that are illegal or forbidden by these Terms as a condition of using the Site. You are not permitted to use the website in any way that could endanger another person’s use and enjoyment of the website or harm, disable, overtax, or impair the website. You are not allowed to use any methods that the Site has not specifically made available or made provision for in order to obtain or attempt to obtain any materials or information.
All materials that make up the Service, including text, graphics, logos, and images, as well as their compilation and any software used on the Site, are the property of Candy Cloud CBD or its suppliers and are shielded from infringement by copyright laws and other proprietary and intellectual property laws. You acknowledge that any such content may contain copyright and other proprietary notices, markings, or other limitations and that you will not alter such content in any way.
The Site’s content, in whole or in part, may not be altered, published, transmitted, reverse-engineered, transferred, sold, used in derivative works, or otherwise exploited by you. Content from Candy Cloud CBD cannot be sold again. Your use of the Site does not give you the right to use any protected content in an illegal manner, and you agree to keep all property rights and attribution notices intact in all content. You will only use content that is protected for personal use, and you won’t use it for any other purposes without Candy Cloud CBD’s and the copyright owner’s express written consent. You acknowledge that access to any protected content does not grant you any ownership rights. Except as expressly permitted by these Terms, we do not otherwise grant you any licenses, either express or implied, to Candy Cloud CBD’s or our licensors’ intellectual property.
The “Communication Services” on the Site include message boards, chat rooms, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities. By using the Communication Services, you agree to only post, send, and receive messages and material that are appropriate and related to the specific Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
Candy Cloud CBD is not required to keep an eye on the communication services. However, Candy Cloud CBD retains the right, in its sole discretion, to review any materials posted to a communication service and to remove any materials. Your access to any or all of the communication services may be terminated at any time, without prior notice, and for any reason.
At all times, Candy Cloud CBD reserves the right to disclose any information as necessary to comply with any applicable law, regulation, legal process, or governmental request, as well as the right at its sole discretion to edit, refuse to post, or remove any information or materials, in whole or in part.
When disclosing any personally identifying information about you or your kids through a communication service, exercise prudence at all times. Candy Cloud CBD expressly disclaims all responsibility for the communication services and any actions related to your involvement in any communication service since Candy Cloud CBD does not regulate or endorse the content, messages, or material found there. The opinions of managers and hosts do not always represent those of Candy Cloud CBD because they are not authorized spokespersons for the company.
There may be posted restrictions on usage, reproduction, and/or dissemination that apply to the materials that are uploaded to a communication service. In the event that you upload the content, you are in charge of following these restrictions.
Materials submitted to www.candycloudcbd.com or posted on any Candy Cloud CBD website Candy Cloud CBD does not claim ownership of the materials you post, upload, input, or submit to any Candy Cloud CBD Site or our affiliated services (collectively “Submissions”) or that you provide to www.candycloudcbd.com (including comments and suggestions). You do, however, grant Candy Cloud CBD, our affiliated businesses, and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses by posting, uploading, inputting, providing, or submitting it. This permission includes, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your S
As stated in this clause, no payment will be made in relation to the use of your submission. You grant Candy Cloud CBD permission to post or use any Submission you make, but Candy Cloud CBD is not obligated to do so and is free to remove any Submission at any time for any reason.
By posting, uploading, providing, providing input, providing your Submission, or otherwise submitting it, you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section, including, without limitation, all the rights necessary for you to provide, post, upload, input, provide, or submit the Submissions.
Your Candy Cloud CBD account will be able to be linked to other accounts. You understand and accept that you are consenting to the continuing release of information about you to others by connecting your Candy Cloud CBD account to your third party account (consistent with your privacy settings on those third party sites). Use this tool sparingly if you do not want information about you to be disclosed in this way.
From our offices in the USA, Candy Cloud CBD manages, oversees, and controls the Service. You are in charge of adhering to all local laws if you access the Service from a place outside of the USA. You acknowledge and agree that you will not access or use any Candy Cloud CBD Content through www.candycloudcbd.com in any jurisdiction or for any purpose that is unlawful under any applicable laws, rules, or regulations.
You acknowledge that your use of or inability to use the Site or services, any user postings you make, your violation of any terms of this Agreement or your violation of any third party’s rights, or your violation of any applicable laws, rules, or regulations will subject Candy Cloud CBD, its officers, directors, employees, agents, and third parties to losses, costs, liabilities, and expenses (including reasonable attorney’s fees). Candy Cloud CBD reserves the right to take the sole defense and control of any matter that might otherwise be subject to indemnification by you at your expense. In this case, you will fully assist Candy Cloud CBD in establishing any relevant defenses.
Any dispute between the parties arising out of or related to these Terms and Conditions, or any of their provisions, whether in contract, tort, or otherwise at law or in equity for damages or any other consolation, shall only be resolved by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar entity. The arbitrator’s decision shall be binding, and any court with jurisdiction may enter judgment on it. The successful party shall be entitled to collect its costs and reasonable attorneys’ fees in any legal or equitable action, proceeding, or arbitration arising out of or relating to these Terms and Conditions. All disputes and claims relating to these Terms and Conditions, or any disputes arising from these Terms and Conditions, whether directly or indirectly, including Tort claims that are related to these Terms and Conditions, will be arbitrated, the parties agree. The Federal Arbitration Act will be used to interpret and implement this clause, the parties agree. The Arbitrator shall decide all aspects of the dispute, including the scope and enforceability of this arbitration clause. After these Terms and Conditions expire, this arbitration clause will remain in effect.
Class arbitrations and class/representative/collective actions are not permissible in any arbitration under these Terms and Conditions; only individual disputes will be arbitrated in these instances. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER.
CANDY CLOUD LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS.
To the greatest extent permitted by law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. CANDY CLOUD LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTA
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CANDY CLOUD LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF CANDY CLOUD OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Candy Cloud CBD retains the right to immediately and without prior notice discontinue your access to the Site and any linked services, in its sole discretion. You hereby consent to the exclusive jurisdiction and venue of the courts in California in any disputes arising out of or connected to the use of the Site, and to the fullest extent permitted by law, this agreement shall be governed by the laws of the State of California. Any jurisdiction that does not permit the application of all elements of these Terms, including without limitation this clause, is prohibited from using the Site.
You acknowledge that nothing in this agreement or your use of the Site creates a partnership, joint venture, employment, or agency between you and Candy Cloud CBD. Nothing in this agreement limits Candy Cloud CBD’s ability to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Candy Cloud CBD with respect to such use. Candy Cloud CBD’s performance of this agreement is subject to existing laws and legal process. The warranty disclaimers and liability limitations set forth above, among other things, will not be deemed invalid or unenforceable by reason of applicable law. Instead, a valid, enforceable provision will be substituted that most closely matches the intention of the original provision, and the remainder of the agreement will remain in force.
In the absence of anything to the contrary in this agreement, it constitutes the entire understanding between the user and Candy Cloud CBD with regard to the Site and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and Candy Cloud CBD with regard to the Site. This agreement’s printed version is admissible in court or administrative proceedings based on or relating to it to the same extent and subject to the same restrictions as other business documents and records originally generated and maintained in printed form. This also applies to any notice given in electronic form. The parties thus expressly request that this Agreement and any related papers be drafted in the English language.
The terms under which www.candycloudcbd.com is made available may be changed at any time by Candy Cloud CBD at its sole discretion. All earlier versions of the Terms are superseded by the most recent one. To keep up with our updates, Candy Cloud CBD advises you to examine the Terms from time to time.
Candycloud is a family-owned enterprise and it is important to us that our customers feel they are treated as family. We always want you to feel safe ordering from us knowing that we care about your well-being.
We trust that you will love our products and invite you to try any of our products for up to 30 days. If you are not satisfied in any way, just contact us and we will help you with a return/exchange.
This policy applies only to products purchased from candycloudcbd.com. If you purchased directly from a retailer, please refer to their return/refund policy.
Monday – Friday: 8am – 8pm PST
Saturday & Sunday: 10am – 8pm PST
For fastest service, email us at [email protected]
Most orders ship within 24 hours of purchase! Please allow 1-2 business days for orders to process before they are shipped.
** Note: We have don’t have control over your package as soon as it’s in the hands of our shipping partners**
Business days are Monday – Friday. Holidays and Weekends are not business days.
Please note that shipping fees are not refundable.
Standard Ground Shipping:
Up to 5 business days after the order is processed.
Expedited Shipping:
Up to 3 business days after the order is processed.
You will receive a tracking number in your email once your order has shipped.
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