Refund Policy

Candycloud is a family-owned enterprise and it is important to us that our customers feel they are treated as family. We always want you to feel safe ordering from us knowing that we care about your well-being.

We trust that you will love our products and invite you to try any of our products for up to 30 days. If you are not satisfied in any way, just contact us and we will help you with a return/exchange.

This policy applies only to products purchased from candycloudcbd.com. If you purchased directly from a retailer, please refer to their return/refund policy.

Candycloud’s Customer Service Hours of Operation:

Monday – Friday: 8am – 8pm PST
Saturday & Sunday: 10am – 8pm PST

For fastest service, email us at [email protected]

CUSTOMER SERVICE

Available M-F, 9am to 6pm (PST)
(888) 404-6009

FREE SHIPPING ON ORDERS $75+

Free US Shipping when you spend $75 or more!

EASY RETURNS

Buy with confidence and enjoy painless, hassle-free returns!

SECURE PAYMENT

Shop safely and securely knowing your experience is protected.

FREE SHIPPING ON DOMESTIC ORDERS OVER $75+

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* All products are Federal Farm Bill Compliant and contain less than 0.3% THC.

FDA DISCLOSURE: The statements regarding these products have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease, consult your health physician before use. The Federal Food, Drug and Cosmetic Act requires placement of this notice.